Technical Debt 101: Why It Matters and Where It Starts

If you’ve ever delayed cleaning up an outdated customization, left an unused automation in place, or built a quick workaround to meet a deadline, you’ve probably incurred technical debt.

And that’s okay—technical debt is a natural part of system growth. But left unmanaged, it quietly slows you down. In this post, we’ll define what technical debt really is, explain why it matters, and explore how it accumulates—even when no one’s done anything “wrong.”